How fast will the store process and begin shipping my order?

Your order is sent in electronically and received by our fulfillment staff immediately. Within 1-2 business days your order will be shipped from one of our distribution centers.

How do I check on my order, while I'm waiting for it to arrive?

Click here to check the status of your order. If you have any further questions regarding your orders status you can email info@ShopWithHim.com to find out more details.

What is the usual delivery time?

Usually delivery time varies from 10 - 30 business days. In order to fulfill our orders as quickly as possible, if you have ordered multiple items they may arrive at different times. We split multi-item orders so that we can ship them as quickly as possible.

Does my order have warranty?

Your product has a 30 day warranty (from the time you receive your order). In order to invoke this warranty you need to return it in the original packaging back to our store (you are responsible for the cost of shipping). Please email info@ShopWithHim.com for further instructions.

What is guaranteed by the online store, if anything?

If products are damaged upon delivery, or found to be defective, you have up to 30 days after you receive the item to return the product in order to get a replacement item, or a full refund. Please email info@ShopWithHim.com for further instructions.

How can I return a product?

You will be required to contact us at info@ShopWithHim.com to make sure you are within the time frame allotted in order for us to accept a return. If a return is granted you will be required to pay the shipping cost for the return (so that our re-stocking fee is covered).

What's the usual method of returning a product to the Shop With Him store?

We are sorry for this inconvenience! Please email us at info@ShopWithHim.com and tell us your order number and the complete product name (both are on the confirmation page from the email you received confirming your order).

In this email you should share your reason for wanting to return the product, your name, daytime phone, and email and shipping addresses. All of this information will help us locate your order in their system, and assist us with resolving your problem.

We will let you know either way whether a return is granted through the email provided. If we accept your return, you will be provided with the address of where the item should be returned. When we receive the item undamaged a full return will be given.

Why was my return rejected?

We may refuse to accept a return if:
• You waited too long to complain (more than 30 days after receipt).
• You sent the item back to the warehouse, without getting an OK for a return, and without enough information for us to recognize that you are the person sending the package.
• You sent it to the warehouse, not the address provided for the return.
• You forgot to send back all the items the manufacturer included, such as the manual, the warranty, the registration card, and, the product.